Shipping policy

Last updated: November 21, 2025

Thank you for choosing Vetro Wear.
Our goal is to ensure your order is shipped safely, processed efficiently, and delivered within the expected timeframe.
Please review the details below regarding how shipping works at Info@vetrowear.com

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
During peak seasons or promotions, processing times may vary slightly.

You will receive a confirmation email with tracking information as soon as your order ships.

2. Shipping Times

Estimated delivery windows:

  • United States: 5–10 business days

  • International Orders: 10–20 business days

These timeframes are estimates and may be affected by customs, carrier delays, holidays, or factors outside our control.

3. Shipping Costs

Shipping fees are calculated at checkout and depend on destination, carrier, and package weight.

International customers are responsible for any customs duties, import fees, or local taxes charged by their country.

4. Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number.
Please allow up to 48–72 hours for tracking updates to reflect in the carrier’s system.

If you have not received tracking details within 5 days of purchase, contact us at Info@vetrowear.com

5. Incorrect Shipping Address

Please verify your shipping address before completing your order.
Vetro Wear is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

If you entered the wrong address, contact us immediately.
We may be able to correct it only if the order has not yet been processed.

6. Lost, Delayed, or Damaged Packages

Once your package is in the hands of the shipping carrier, they are responsible for the delivery.

If your package is:

  • Lost

  • Marked as delivered but not received

  • Damaged during transit

Please contact us at Info@vetrowear.com with your order number, tracking details, and photos (if applicable).
We will assist in opening an investigation with the carrier and help resolve the issue as quickly as possible.

7. Customs & International Regulations

International shipments may be subject to customs inspections which can delay delivery.
Customers are responsible for any fees, taxes, or import regulations required by their local authorities.

8. Delivery Confirmation

If your tracking shows “Delivered” but you have not received the package, we recommend:

  • Checking with neighbors

  • Contacting your local postal office

  • Reviewing your address details

If still unresolved, contact us so we can assist further.

9. Policy Updates

Vetro Wear may update this Shipping Policy at any time.
Any revisions will be published on this page with the updated “Last updated” date.

10. Contact Us

For questions about shipping or delivery, please contact:

📧 Email: Info@vetrowear.com
🌐 Website: https://vetro-wear.com